Shin Shin Group policy is to offer its customers high standards of quality in all of its products and services. Given the global nature of our business we recognise the need to ensure that this pursuit of excellence is understood by all our employees and that we offer a level of product and service quality that equals or exceeds customers’ expectations.
By working with our customer base, and understanding their key requirements, we create measures against which our performance is continually measured.
Developing our employees and involving them with our suppliers when quality issues arise has helped us build a committed workforce that helps assure continued trust and confidence in our service levels within our customer base.